/News/La Moto Washington customer reviews in Washington DC VA
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4.9 out of 5 stars
Went there for a quote and Ms. Colleen helped me. She was very accommodating and not pushy at all.
As far as scooter shops go in the area these guys and modern classics are the two go to spots.
One of the most professional and courteous dealerships I've purchased from. Stuart was awesome to work with and provided excellent customer service along with a wealth of expertise. I highly recommend this dealership for their transparent, straightforward process and genuine interest in their clientele.
I love these bikes. The people are great. Friendly bunch. Knowledgeable staff. Worth it.
Today, I purchased a Vespa Sprint 50 from La Moto. Their prices are very competitive and fair. Wonderful staff. Very efficient and friendly. Highly recommended for purchasing your Italian toys!
Our La Moto experience was amazing. We were looking to purchase a scooter for our daughter, but none of us had experience with two-wheeled vehicles. No matter - Karim was awesome. He gave us great advice and a no pressure sales experience. Stephanie was great too (thanks for the coffee!). All in all, a fun and educational experience. La Moto also had fair pricing and took care of all of the paperwork. Thanks!!!
La Moto is amazing. Fantastic local cycle shop that sells Vespa Aprilia and Moto Guzzi. The shop is boutique style inside, very well lay out and welcoming. You kind of want to just sit and relax around all the amazing European bikes. I go there often for minor needs and you always have their attention. Several of my friends have purchased bikes there in the last years and the crew has take excellent care of them. Stephanie at the shop allows our local ride group to start and finish our rides there and spend time relaxing inside the shop offering beverages and snacks. Riders come first and they are all riding enthusiast. I cannot suggest this shop enough.... More
Follow-up to come but.... Had a bike being shipped that was not available here. Had to work through the other shop but their solution was shipping to a location 2 hours away. I contacted the folks at La Moto to see if I could have the bike shipped there and they were more than willing to help a fellow biker out. Looking forward to my MV Agusta, and hope La Moto can get the details worked out to be a dealer for them in the near future. Thanks for the help!
these guys are great. not always easy to get a vespa to them if you dont live close, but they are really helpful and have been working on my two vespas for several years.
My husband recently bought a scooter at La Moto. The staff was very friendly and answered our questions. We found them to be very knowledgeable with a nice showroom. We didn't feel pressured at all. They left us alone and checked in with us to see if we had questions. They have a small staff and the couple in front of us also decided to buy a scooter. Great for La Moto, but not so great for us as there's a lot of paperwork involved so we ended up with a lot of down time after we finally made the decision to purchase. The staff is also very personable, remembering both me and my husband by name when we've gone back in.
I will second the statement someone else made about phone calls. We had to call to find out if the bike was ready for pick up and if a part had come in that needed to be replaced. But, I think it's because they are very busy. Maybe they could hire someone just to return phone calls as most callers don't need to speak directly with the sales or repair staff, just need a quick question answered. Even so, we'd buy another scooter or accessories from them or return for additional repairs without a second thought.... More