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Map 3206 10th Street North, Arlington, VA Today 11-6pm (833) 686-7532
Home / Newsletter Signup / La moto washington customer reviews in Washington dc Va

How Are We Doing?

 

38 Testimonials
4.9 out of 5 stars
5 star
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I pre-ordered an RS660 which finally came in this week. Whenever I would ask for an update, they would get the answer very quickly for me. The pickup paperwork was done in less than 15 minutes, and I got a thorough introduction to all of the electronic settings on the 660. Everyone was super helpful, and I can't thank the team enough for their kindness throughout the process!
Ernest Glascock, Jr.
2022-05-28
Really great service, extremely friendly and professional. Also very knowledgeable.
A Google User
2020-06-26
If you want a Moto Guzzi (and you really should, I have three...) La Moto is the place in the DC metro area. They are located near the Clarendon metro and easily accessible by mass transit or car ( although it is street, meter parking only). During these odd pandemic times they have been operating in an appointment only mode. In my case that was not a problem. I knew which bike I wanted (a V85 TT Centenario) and conducted most of the discussions with the manager Stuart via email. Stuart offered me a test ride but I actually had quite a few hours on the V85 so instead I put a deposit down over the phone and the bike was fully assembled, tested, and ready when I had time to pickup a couple of days later. When I arrived all of the paperwork was completed and it was just a matter of a few signatures and a check. Stuart gave me a run down on the bike specific features and controls and I was off. Could not have been a more pleasant experience. A couple of weeks later I noted a minor computer related problem and scheduled a service appointment. The technician tried his best to resolve the issue while I waited and had lunch at the Silver Diner across the street but ultimately I had to leave the bike to allow for a more detailed diagnostic. Once the bike was ready all of the issues were completely resolved and I was in and out of service quickly. Great customer service on all levels.... More
DM
2022-01-29
My husband recently bought a scooter at La Moto. The staff was very friendly and answered our questions. We found them to be very knowledgeable with a nice showroom. We didn't feel pressured at all. They left us alone and checked in with us to see if we had questions. They have a small staff and the couple in front of us also decided to buy a scooter. Great for La Moto, but not so great for us as there's a lot of paperwork involved so we ended up with a lot of down time after we finally made the decision to purchase. The staff is also very personable, remembering both me and my husband by name when we've gone back in. I will second the statement someone else made about phone calls. We had to call to find out if the bike was ready for pick up and if a part had come in that needed to be replaced. But, I think it's because they are very busy. Maybe they could hire someone just to return phone calls as most callers don't need to speak directly with the sales or repair staff, just need a quick question answered. Even so, we'd buy another scooter or accessories from them or return for additional repairs without a second thought.... More
A Google User
2017-09-05
Really great service, extremely friendly and professional. Also very knowledgeable.
Coit Taylor Hendley IV
2020-06-26
One of the most professional and courteous dealerships I've purchased from. Stuart was awesome to work with and provided excellent customer service along with a wealth of expertise. I highly recommend this dealership for their transparent, straightforward process and genuine interest in their clientele.
A Google User
2019-09-18
Best customer service experience I’ve ever received!!! Colleen was amazing, and I couldn’t be happier with my new Vespa!
Rachel A
2021-04-12
Great experience purchasing a new Aprilia Taureg today. Stuart and Colleen in sales couldn't have been more helpful. Just a quick call to set up an appointment. Both were really knowledgeable about the motorcycle too. The service department seemed to be well organized as well. Just a short wait time because of supply chain issues...as everyone knows...but they have a good record of their soon-to-be delivered products. ??
Jason Kendrick
2022-05-15
Went there for a quote and Ms. Colleen helped me. She was very accommodating and not pushy at all.
AJ Cervantes
2019-04-07
As far as scooter shops go in the area these guys and modern classics are the two go to spots.
XAVIER LESANSKY
2019-11-05
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Department hours

3206 10th Street North, Arlington, VA 22201
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Store Hours: (833) 686-7532 | Hours
Service: (833) 686-7532 | Hours
La Moto Washington

3206 10th Street North

Arlington, VA 22201

MAP & HOURS

Store Hours
Store Hours: (833) 686-7532 | Hours
Service Hours
Service: (833) 686-7532 | Hours

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