/News/La Moto Washington customer reviews in Washington DC VA
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4.8 out of 5 stars
Went there for a quote and Ms. Colleen helped me. She was very accommodating and not pushy at all.
One of the most professional and courteous dealerships I've purchased from. Stuart was awesome to work with and provided excellent customer service along with a wealth of expertise. I highly recommend this dealership for their transparent, straightforward process and genuine interest in their clientele.
I love these bikes. The people are great. Friendly bunch. Knowledgeable staff. Worth it.
Today, I purchased a Vespa Sprint 50 from La Moto. Their prices are very competitive and fair. Wonderful staff. Very efficient and friendly. Highly recommended for purchasing your Italian toys!
Our La Moto experience was amazing. We were looking to purchase a scooter for our daughter, but none of us had experience with two-wheeled vehicles. No matter - Karim was awesome. He gave us great advice and a no pressure sales experience. Stephanie was great too (thanks for the coffee!). All in all, a fun and educational experience. La Moto also had fair pricing and took care of all of the paperwork. Thanks!!!
La Moto is amazing. Fantastic local cycle shop that sells Vespa Aprilia and Moto Guzzi. The shop is boutique style inside, very well lay out and welcoming. You kind of want to just sit and relax around all the amazing European bikes. I go there often for minor needs and you always have their attention. Several of my friends have purchased bikes there in the last years and the crew has take excellent care of them. Stephanie at the shop allows our local ride group to start and finish our rides there and spend time relaxing inside the shop offering beverages and snacks. Riders come first and they are all riding enthusiast. I cannot suggest this shop enough.... More
Follow-up to come but.... Had a bike being shipped that was not available here. Had to work through the other shop but their solution was shipping to a location 2 hours away. I contacted the folks at La Moto to see if I could have the bike shipped there and they were more than willing to help a fellow biker out. Looking forward to my MV Agusta, and hope La Moto can get the details worked out to be a dealer for them in the near future. Thanks for the help!
these guys are great. not always easy to get a vespa to them if you dont live close, but they are really helpful and have been working on my two vespas for several years.
Just bought my new Griso from La Moto and couldn't be happier with the service I received from the sales staff. They have gone above and beyond to get me the best deal possible and put me on the road. If ever you are interested in a new Moto Guzzi, just go there and ask for Colleen, she will get you the deal you want and go the extra mile to see it through! Thanks a million!!
(cross-posted from yelp). My recent experience with La Moto Washington, where I purchased a Vespa, was excellent. The staff was extremely friendly and efficient. I happened to pick up my scooter when both owners were there and they were very warm and helpful. The sales manager was particularly attentive and spent a good deal of time walking through all the features of the scooter. As far as price is concerned I believe they negotiated in good faith and I think we came to a fair deal.
If abunch of staff left or were let go it seems understandable the business might have problems maintaining good service for a time. The question is whether they can recover and perhaps be even better off in the long run - I guess we'll see.
I can tell you I did not experience any issues working with them and left with a very favorable impression of La Moto. It seems they're getting past their recent staffing upheaval.... More